Technical Services

This Nielsen BuzzMetrics delivery team is equipped with a variety of skill sets critical for the success of the BrandPulse solution. The team provides the following technical services across all clients:

System software maintenance
Application software maintenance
Data warehouse admin
Uptime monitoring services
Backup services
Redundancy services
Load-balancing services
Other related services, as needed

In addition, the delivery team also provides the following services for each client engagement:

CGM source integration (BrandPulse)
CRM data integration/ETL (BrandPulse)
Workbench project configuration/setup (setting up relevance filters and taxonomy, fine-tuning sentiment configuration, etc.)
Production mining support
Data warehouse setup
Reporting system setup
Custom report setup (in the Web-based reporting)

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Blogpulse

Technology at Work
To see BuzzMetrics' text-mining and text-analysis technologies at work, visit our BlogPulse.com portal, which tracks and analyzes millions of blogs daily for trends, issues, news, events,people, blogs and more!

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